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Privacy Policy EN

Privacy Policy EN

Privacy Policy

Privacy Policy

Last updated: 24.10.2024

This Privacy Policy explains our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Words capitalized in this Privacy Policy have specific meanings as defined below. These definitions apply regardless of whether they appear in singular or plural.

1.2 Definitions

  • Account – A unique account created for you to access our Service.
  • Affiliate – An entity that controls, is controlled by, or is under common control with a party.
  • Application – The software program provided by the Company or Operator, named VISIT POREČ.
  • Company – VISIT POREČ, CEN TOURS D.O.O., TRG SLOBODE 2A, 52440 POREČ, Croatia, OIB 401 35629362. For GDPR purposes, the Company or Operator acts as the Data Controller.
  • Consumer – The user of the Service.
  • Cookies – Small files stored on your device that track website activity.
  • Country – Croatia.
  • Data Controller – The entity responsible for processing Personal Data under GDPR.
  • Device – Any device that can access the Service, such as a computer, phone, or tablet.
  • Personal Data – Any information related to an identified or identifiable person.
  • Service – Refers to the Application or Website or both.
  • Third-party Social Media Service – Any social media platform used to log in to our Service.
  • Usage Data – Data collected automatically when using the Service.
  • Website – https://visitporec.eu.
  • You – The individual or entity using the Service.

2. Contact Us

For any questions regarding this Privacy Policy, you can contact us:

3. Collecting and Using Your Personal Data

3.1 Types of Data Collected

3.1.1 Personal Data

While using our Service, we may collect personally identifiable information, including:

  • Email address
  • First and last name
  • Phone number
  • Address (state, province, ZIP/postal code, city)
  • Payment details (e.g., bank account, credit card information)
  • Usage Data

3.1.2 Usage Data

Usage Data is collected automatically and may include:

  • IP address, browser type and version
  • Pages visited, time spent on pages
  • Mobile device information

3.1.3 Information from Third-Party Social Media Services

If you log in via Google, Facebook, Twitter, LinkedIn, or Apple, we may access your associated profile data.

3.1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience. These include:

  • Essential Cookies – Necessary for the operation of the Service.
  • Functionality Cookies – Remember user preferences.
  • Performance & Tracking Cookies – Analyze Service usage.

You may disable cookies through your browser settings.

4. Use of Your Personal Data

Your data may be used for:

  • Account management and authentication
  • Providing and maintaining the Service
  • Processing transactions
  • Customer support
  • Marketing and promotional communications (with your consent)
  • Ensuring security and fraud prevention
  • Legal compliance

5. Data Retention

We retain Personal Data only as long as necessary for legal or operational purposes. Usage Data may be stored for analytical purposes.

When data is no longer required, we delete it securely.

6. Transfer of Your Data

Your data may be transferred to and stored in countries with different data protection laws. We ensure compliance with GDPR by implementing security safeguards.

7. Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion (subject to legal obligations)
  • Object to processing
  • Withdraw consent

To exercise these rights, contact us at info@apartmani-adriatic.hr.

8. Data Security

We implement security measures to protect Personal Data but cannot guarantee absolute security due to the nature of online transactions.

9. Third-Party Service Providers

We use third-party services for:

  • Analytics (e.g., Google Analytics)
  • Payments (e.g., Stripe, PayPal)
  • Marketing (e.g., Mailchimp)

Each provider follows their own Privacy Policy.

10. CCPA & California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to Know what data is collected
  • Right to Delete personal data
  • Right to Opt-out of data sales

To exercise these rights, contact us.

11. Children’s Privacy

Our Service is not intended for users under 13. If we learn that a minor has provided us with Personal Data, we will delete it.

12. Changes to This Policy

We may update this Privacy Policy. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Service constitutes acceptance of the changes.